Ed Morse Sawgrass Auto Mall - Sunrise, Florida

Alexandra Campos

Just wanted to share my experience at Ed Morse Sawgrass with the service dept. I purchased the black grill and emblems from GMC and had them delivered to EM Sawgrass to have it installed. Once i was notified that it arrived, I called to set up my appointment for the install. I worked with Jose and let him know that I would need a ride to work while they work on the vehicle. Once I dropped off the car, my ride that Jose set up to take me to work was already waiting for me. I asked him to have the ride pick me up by 2pm and sure enough my ride was there.

Once I arrived at the dealer, he notified me that there was a recall and that they were taking care of it while it was in there which I appreciated. Once it was completed, he asked if i wanted it ran through the wash which I completely appreciate because I said no as I don't want swirls on my car.

Overall, it was a wonderful experience. Open communication, transportation was taken care of, and excellent customer service. Thank you guys for taking care of me and my car 🙂

sarah El-Shafie

I recently leased my car through Ed Morse Cadillac in Sunrise, and I have to say, the experience was absolutely fantastic! From the moment I walked in, I was greeted with a warm and welcoming atmosphere. A special shout-out to Fares—he was incredible to work with. Fares made the entire leasing process so easy and seamless. He was friendly, knowledgeable, and genuinely attentive to my needs, ensuring I found the perfect car for me. His professionalism and approachable nature made the entire process quick and stress-free. I highly recommend working with Fares and the team at Ed Morse Cadillac Sunrise if you're in the market for a new vehicle. I couldn't be more pleased with my experience!

Barbi Galloway

We recently purchased a new truck from ED MORSE SAWGRASS AUTOMALL and I couldn’t be happier with the entire process. From the moment I walked through the doors, the staff was welcoming, professional, and extremely knowledgeable. They took the time to understand my needs and helped me find the perfect car without any pressure.

My salesperson, Diondre Dawkins was outstanding—patient, friendly, and made the whole experience enjoyable. They answered all my questions and made sure I felt comfortable with my decision every step of the way. The team also went above and beyond to get me the best possible financing options, which made the purchase stress-free.
The dealership itself was clean and inviting, and they had a great selection of vehicles to choose from. What really stood out to me was their commitment to customer service. Even after the sale, they followed up to ensure I was satisfied and that everything was working perfectly with my new car.
If you’re looking for a dealership that genuinely cares about their customers and delivers a top-notch buying experience, I highly recommend ED MORSE SAWGRASS AUTOMALL. I will definitely be returning for future purchases and recommending them to family and friends!

Gustavo Villalba

For service I recommend. I don't recommend Canyon 2023 elevation. It has a serious problem in the cluster, it is deconfigured and does not allow to see the controls and information, it is very dangerous. They told me it has no arrangement, they can only update it, I've gone 2 times and I'll go a third time, it doesn't work....

Update 09/04/2024

I bought a GMC Canyon in March 2024, and after 15 days the cluster display began to fail, I could not see any information such as gas consumption or something as simple as speed, I requested a first service appointment and they gave it to me for 45 days later, I could not move my vehicle after those days, unfortunately there was no fix, I have taken it 4 more times in these 6 months and what they did in the last fix was remove the last software update, removing valuable information from the Cluster. I do not recommend buying there, GMC has left me disappointed, they have not responded for additional transportation expenses and the damage of having a vehicle parked with only 3,000 miles. I wrote to the manager Mr. Bob Viccica and what he did was ignore my email

Tasheena B.

Purchased my car from this location in February. The whole experience was wonderful James help me purchase my vehicle. He was extremely good with communication as well as making sure I got the model and color that I wanted since it was a brand new car and the first year of that model. he was extremely proficient in tracking the vehicle coming to the dealership and was able to get me in and out within a few hours, which was absolutely wonderful. Also, Matthew in the service dept has been handling all of my maintenance as well as repairs/replacements. A few things that I had to get done under the warranty Matthew as well has been extremely great with communication letting me know when my parts are coming in, extremely fast with getting my ride home or my loaner car if needed. The overall experience has been very wonderful with those two gentlemen and I will continue to go with Matthew , my as my service advisor and for the future James to purchase another vehicle.

Marty Monegro

This dealership single-handedly restored my faith in car dealerships. I live in the Tampa area and I was looking for a used Escalade throughout the state of Florida that was within my budget. I contacted a dealership down in Naples and after sending me photoshopped (unbeknownst to me) pics of a certain vehicle, my wife and I agreed to make the drive down to purchase the vehicle. We left there extremely angry and dissapointed after they brought the car out with the rear bumper half falling off, a shattered infotainment screen, an extremely loud whistling sound eminating from the engine, and one of the rear captain seats was stuck in the down position. None of these issues were communicated to me, and the pictures that they displayed on their website were definitely not of the vehicle we were interested in. We continued looking around and were getting similiar results and we were ready to throw in the towel until we came across Ed Morse. After letting them know of our past experience, they went out of their way to ensure that we not only got genuine pictures, but videos of the vehicle as well and stayed in constant communication with us. They agreed to ship it to our house and even picked up our trade-in vehicle. The vehicle looked even better than the pictures and we were extremely satisfied with the level of professionalism we received from everyone there. A special thank you to Fares Nafez. He truly knows what the definition of customer service is and went above and beyond in helping us out. That guy rocks! I highly recommend them for their variety of quality vehicles at great prices and unmatched customer service.

Christina Vigoa

I recently had an outstanding car buying experience at Ed Morse GMC, and I can't say enough about the exceptional service I received from Lina Simmons and Danny Swartz.
From the moment I walked into the dealership, Lina Simmons made me feel welcome and comfortable. As someone who wasn't familiar with the dealership beforehand, her knowledge and patience were invaluable. She took the time to walk me through the features of the vehicles I was interested in without any hint of pressure or rush.
Danny Swartz, the Sales Manager, was equally impressive. He went above and beyond to ensure that I was able to drive away in the car of my dreams. His professionalism and dedication to customer satisfaction were truly remarkable.
Having worked in HR, including within the auto industry, I recognize quality employees when I encounter them. Lina and Danny exemplify professionalism and customer care at its finest. They deserve recognition for their outstanding service.
Thanks to Lina, Danny, and the entire team at Ed Morse GMC, I had a seamless and enjoyable car buying experience. I will definitely be recommending them to friends and family in the future. Ed Morse GMC has gained a loyal customer in me!

Dolorez Jaguar

My daughter and I worked with Danny, Sales Manager and Justin Smith, Salesman. Henry was out finance guy. Justin made the process one of the most painless car buying experiences I've ever had. He was professional, patient, thorough and pleasant. As women, car buying can be frustrating because we tend to get talked down to. In this instance, the entire team kept us updated on each step, and not once were we rushed or condescended to. I highly recommend Justin Smith if you're looking for integrity and character.